Returns & Exchanges

At Organic Traveller, we want you to be completely satisfied with your natural glow. If a product isn't the right fit for your skin, we offer a 30-day return window for all unopened and gently used items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original eco-friendly packaging to ensure they arrive back at our warehouse safely.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop the parcel off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the items, we will process your refund to your original payment method within 5-7 business days.